Back in Stock Alerts ‘the App’ enables merchants using Shopify to notify customers via email or SMS when products of interest are out of stock or have become available for purchase again, helping to retain potential buyers. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

When you install the App, we are automatically able to access certain types of information from your Shopify account:

• Read and write theme data
• Read and write script tags
• Read product parameters

For more information follow this link https://help.shopify.com/en/api/getting-started/authentication/oauth/scopes

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

• Information about you and others who may access the App on behalf of your store, such as your first name, last name, address, email address, phone number, shop URL, shop name, tariff plan name, primary locale and timezone.
• Information about individuals who visit your store, including their email address, phone number, and other contact details necessary to send email and SMS notifications when products become available for purchase.

We collect personal information directly from the relevant individual, through your Shopify account using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
  
• “Log files” track actions occurring on the App, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. This includes using customer contact information, such as email addresses and phone numbers, to send notifications via email or SMS when products they have shown interest in become available for purchase. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

We retain personal information, including phone numbers collected for SMS notifications, only as long as necessary to provide the Service or as required by law.

Terms and Opt-In Consent for SMS

By signing up for SpurIT’s Back in Stock SMS alerts feature, you agree to receive text message notifications informing you when specific products are restocked.

To provide SMS notifications, the App uses ClickSend (for US-based numbers) and Twilio (for all other countries) as third-party services to process and deliver messages. These providers adhere to strict privacy and security standards. For more information, please review Twilio’s related privacy policies as well as ClickSend.

Standard message and data rates may apply. Check with your mobile carrier for details.

You may receive messages depending on the number of out-of-stock products you are subscribed to.

If a user wants to unsubscribe from further messages, they can do so by replying with the word STOP to a message they previously received. This will also result in the user’s data being deleted within 24 hours of receipt.

We do not sell, share, or disclose your personal information, including your phone number, to third parties for marketing purposes.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by sending a request via email to support@spur-i-t.com. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

This privacy policy was last updated on March 19, 2025.